Free UK delivery on web orders

Terms of Business

Identipro Limited Terms of Business
1.1    Any quotation given by Identipro Limited of Identipro Limited, Deem House, Walkers Court, Audby Lane, Wetherby LS22 7FD (the “Seller”) for the sale of goods is an invitation to the buyer (the “Buyer”) to make an offer only and no order placed by the Buyer with the Seller in pursuance of a quotation or otherwise shall be binding on the Seller unless and until it is accepted in writing by the Seller’s acceptance of order form or delivery note, or the goods are despatched or the work is commenced.
1.2    Any contract made with the Seller for the sale of goods or work shall incorporate and be subject to these conditions and any representation or warranty, written or orally made or given prior to the contract is hereby expressly excluded and all websites, brochures, specifications, catalogues, particulars, descriptions and illustrations, price lists and other advertising matter are intended only to present a general idea of the goods described therein.
1.3    Specifications quoted by the Seller must be treated as approximate only and the Seller reserves the right to amend without notice at any time prior to delivery, the specifications, or material of the product(s) supplied.
2.1    Online orders placed via our online store qualify for free UK Mainland Delivery.  Orders placed with our office (ie. by phone, email or fax) are subject to an additional delivery charge.  All prices are exclusive of VAT unless otherwise specified.
2.2    The Seller reserves the right to vary its prices without notice to the Buyer and the price payable by the Buyer shall be the price ruling at the date of delivery.
2.3    Prices in relation to a given quantity of goods may be based upon a continuous production run of that quantity unless specifically otherwise stated, such continuous run being at the Seller’s discretion.  If the Buyer reduces the quantity of goods ordered, which necessitates a production run of a lesser quantity, the price applicable to the lesser quantity shall apply and if not covered by quotation, reasonable adjustment of price shall be made by the Seller.
2.4    The Seller reserves the right to charge a 2.5% surcharge for payments made by credit card. This surcharge will not be added/charged for orders placed via our online store but may be applied for orders placed manually with our office (ie. by phone, email or fax).
3.1    Online orders must be paid by credit or debit card (or corporate purchasing card).  Unless otherwise agreed in writing all accounts must be paid within 30 (thirty) days of invoice date.
3.2    If at the date on which the Seller is ready to despatch or deliver the goods the Buyer delays delivery for any reason, the Seller may present invoices for full settlement on that date, in default of payment and without prejudice to any other rights or remedies the Seller reserves the right to demand payment of all outstanding balances whether or not due and/or cancel all outstanding orders.
3.3    The Seller reserves the right to charge interest on overdue accounts at the rate of 5% per month to run from the date of due payment until receipt by the Seller, such interest to continue before and after judgement until payment is received by the Seller.
3.4    The Buyer shall not be entitled to withhold or set-off payment for goods delivered or work done for any reason whatsoever.
3.5    In the event of any breach of these conditions of sale the Seller shall be entitled without prejudice to its other rights hereunder to suspend all further deliveries and/or determine the contract or any unfulfilled part thereof and the Buyer shall be responsible for any resulting loss to the Seller.
4    RISK
    The risk in respect of all goods sold under the contract shall pass to the Buyer upon the delivery of the goods by the Seller its servants or agents at the address nominated by the Buyer in the order and before unloading.  In any event the property in the goods shall not pass to the Buyer except as provided in clause 5 hereof.
5.1    Until the purchase price of the goods comprised in this or any other contract between the Buyer and the Seller shall have been paid or satisfied in full (if by cheque then only upon clearance):-
5.1.1    The property in the goods comprised in this contract remain vested in the Seller (notwithstanding the delivery of the same and the passing of the risk therein).
5.1.2    The Buyer shall on request inform the Seller of the precise location of each item of the goods identified where applicable by its serial number, by supplying the Seller at its expense within 7 (seven) days of its request with a written schedule of the said locations.
5.1.3    The Buyer may sell the goods as the Seller’s agent in the normal course of the Buyer’s business and may pass good title to the Buyer’s customer being a bona fide purchaser for value without notice of the Seller’s rights on the following conditions:-
a)    The Seller may at any time revoke the Buyer’s said power of sale in the event of any breach of these conditions.
b)    The Buyer’s power of sale shall automatically cease in the event of a breach of Clause 3 of these Conditions.
c)    The Buyer shall notify the Seller without delay of any attachment of the goods or actions by third parties which might infringe the Seller’s title to the goods.
5.2    Upon determination of the Buyer’s power of sale the Seller shall be entitled by itself its servants or agents to enter upon any of the Buyer’s premises for the purpose of removing and repossessing such goods and the Seller shall be entitled to claim from the Buyer the costs and expenses incurred by the Seller in and ancillary to the process of such removal and repossession.
    In the case of sales of goods in Scotland, clause 5.1 hereof shall not apply, and in place thereof there shall be substituted the following clause (and for the avoidance of doubt sub-clauses 5.1.1 to 5.1.4 and clause 5.2 shall continue to apply):
    “5.1 Until the purchase price of the goods comprised in this contract between the Buyer and the Seller shall have been paid in full:”
7.1    Any dates given in the contract for despatch or delivery of goods or completion of the work (as the case may be) shall constitute estimates of expectation only and shall not be binding unless the contract otherwise expressly provides in writing and subject to the provisions of sub-clauses 7.4 and 7.5 below the Buyer shall accordingly accept delivery of the goods when tendered and the work when completed.
7.2    The method and route of despatch of the goods shall be selected by the Seller which shall endeavour to take into account in such selection the preferences of the Buyer.
7.3    If notwithstanding the Seller’s endeavours the Seller fails to despatch or deliver the goods or to complete the work by such date, such failure shall not constitute a breach of the contract and the Buyer shall not be entitled to claim compensation for such failure or for any consequential loss or damage resulting therefrom.
7.4    Subject to the provisions of sub-clause 7.3 above, where despatch or delivery or completion of the work is delayed by more than 30 (thirty) days beyond the date given in the contract, the Buyer shall grant the Seller a reasonable extension period and if upon the expiry of the extension period the goods have not been despatched or delivered or the work has not been completed, the Buyer may forthwith by notice in writing terminate the contract and in such circumstances the Buyer shall pay at the contract rate for all goods sold or work done by the Seller to the actual date of termination and neither party shall have any further liability to the other in respect of the goods undelivered or work not completed.
7.5    If at the date on which the Seller is ready to despatch or deliver the goods the Buyer delays acceptance thereof for any reason whatsoever, the goods will be stored by the Seller but the Buyer shall pay to the Seller an amount equivalent to what the Buyer would be liable to pay if the goods had in fact been despatched or delivered together with reasonable storage charges for the period of delay and the cost of any additional handling and transporting incurred.  If on the expiry of 30 (thirty) days after the date on which the Seller is ready to despatch or deliver the goods the Buyer has not accepted the goods, the Seller reserves the right immediately to cancel the Buyer’s order.  This cancellation shall entitle the Seller to dispose of the goods and obtain from the Buyer compensation for loss of profit in addition to any other sums due to the Seller under these conditions.
7.6    All claims must be made within 7 (seven) days.
7.7    When deliveries are spread over a period, each consignment will be despatched and each notice will be treated as a separate account and payable accordingly.
7.8    At the option of the Seller, goods sold to the Buyer may be delivered in two or more instalments and, in that event, each instalment shall be deemed to form a separate contract and failure to deliver or defective delivery of any one instalment shall not constitute a breach of contract in respect of other instalments.
8.1    The goods sold or work carried out by the Seller pursuant to the contract shall as soon as practicable and in any event within 30 (thirty) days after delivery thereof be inspected and tested by the Buyer.  The Buyer shall lodge with the Seller in writing within 7 (seven) days after the conclusion of the said inspection and testing any claims in respect of defects which are apparent upon such inspection and testing.
8.2    Defects which are not detectable by a careful examination within 30 (thirty) days after delivery shall be notified as soon as they are discovered but in any event no later than 12 (twelve) months after the delivery of the goods to the end user or.
8.3    The Seller shall make good either by repair or replacement or renewal at its option defects which under proper storage and use appear in the goods or work within the time limits set out in Clauses 8.1 and 8.2 and which arise solely from faulty material or workmanship provided that:-
8.3.1    Such defects have not been caused by misuse, neglect, accident, improper storage installation or handling, frost damage or by repair or alteration not effected by the Seller (including the attachment or connection to the goods of any devices or accessories other than those distributed or officially recommended by the Seller) or non-compliance with the Seller’s operators’ instructions manual.
8.3.2    This warranty shall only apply to goods sold within the U.K.
8.3.3    The Buyer at all times shall have used in the operation of the goods only the proper electrical supply voltage, an uncontaminated water supply, and suitable chemicals.
8.4    Save as aforesaid and save in respect of death or personal injury resulting from the negligence of the Seller its servants or agents, the Seller shall not be liable for any claim or claims for direct or indirect consequential or incidental injury loss or damage made by the Buyer against the Seller whether in contract or tort (including negligence on the part of the Seller its servants or agents) arising out of or in connection with any defect in the goods or work or any act, omission, neglect or default (whether or not the same constitutes a fundamental breach of the contract or breach of a fundamental term thereof) of the Seller its servants or agents in the performance of the contract.
8.5    The Buyer accepts as reasonable that the Seller’s total liability for any goods or work which are defective shall be as set out in these conditions: in fixing that limit the Seller has had regard to the contract price of the goods, the nature of the goods, the use they will receive and the resources available to each party including servicing facilities and insurance cover, to meet any liability.
9.1    The Buyer must obtain consent from the Seller before returning any goods.
9.2    The Seller shall be under no obligation to give credit for goods correctly supplied and/or specially ordered by the client.
9.3    No credit will be given by the Seller in respect of delivery/transit charges levied by the Seller, or incurred by the Buyer.
9.4    The Seller reserves the right to levy a 25% restocking charge on any goods returned for credit.
9.5    Goods incorrectly supplied by the Seller may be returned to the Seller for credit of the Buyer provided that the goods are returned within 7 (seven) days of delivery and provided they are unused/undamaged and returned in the same condition as when delivered to the Buyer.
10.1    Waiver - The waiver by the Seller of any breach of any term hereof shall not prevent the subsequent enforcement of that term and shall not be deemed a waiver of any subsequent breach.
10.2    Severance - Should one clause hereof be invalid the provisions of the remainder hereof shall not be affected and in such case the parties hereto shall co-operate to agree replacement terms which are legally valid in order to achieve as nearly as possible the original intentions of the parties particularly regarding the economic effect of such clause.

Entire Agreement - This document contains the whole terms of the contract and no alteration or variation of the terms of the contract shall be valid unless agreed and made in writing by an authorised officer of the Seller, and no waiver of any breach by either party of the terms of the contract shall prejudice the Seller’s strict legal rights hereunder.  In the event of any conflict between these terms and any other terms or conditions these terms will prevail.